Comments from Our Customers

Previous diesel owner and very satisified with previous vehicle and sure this one will be good and serve me well. I recommend anyone to check out Handpicked Western Trucks.
John T - Virginia

Mark and Colleen are very pleasant to work with and did everything possible to make our truck buying experience as smooth as possible. They are very knowledgeable and easy to work with.
John & Amy K - Virginia

The experience was great. There is low if any sale pressure. Mark and Colleen are both knowledgeable and courteous. The information on the website is very accurate and the inventory is impressive and well maintained. I highly recommend doing business with them.
Robert G - Virginia

This is a note to say that I am extremely satisified with the purchase of my 2000 Dodge Diesel from Colleen and Mark at Handpicked Western Trucks. She and Mark were very professional throughout the whole transaction. They called me back when they said they would, they were available for a test drive, they allowed me to have the vehicle checked out prior to purchase and answered any and every question that I had. They are both honest and have an excellent manner with customers. I am 110% satisfied with my experience at HWT and with the vehicle that I purchased. I would be happy to serve as a reference for any potential buyers.
Gardy B - Virginia

Logan Receives His First Vehicle Ever on Christmas Day!

Back in late November Logan G. came to our dealership with his parents to look at diesel trucks in an effort to find his first vehicle. His heart was set on a '97 Ford F250 7.3L Power Stroke black regular cab. Behind the scenes in the office, unbeknownst to Logan, his Dad purchased the truck with the plan to hide it from him until Christmas morning. Colleen said it was painful to watch young Logan leave the lot disappointed that his parents apparently had put off the decision to buy! It was obvious that he was fearful another customer who was on the lot that same day and had test driven the same truck, was going to move in on his "territory". We got his parents' promise that they'd send us a picture of Logan with his new truck!!! Sure enough, we received this picture by e-mail around noon on Christmas Day.

Thank you, Merry Christmas.
From Logan

I was very pleased with the knowledge of the staff and the honesty displayed by all. I felt comfortable dealing with Handpicked Western Trucks. I would recommend them to others who are looking for a good diesel truck or SUV.
Kurt F - Virginia

We saw Handpicked Western Trucks in travels up and down Rt 29. We were in the market for a truck and had looked around locally for a while. We live fairly close by and remembered seeing the nice trucks outside so decided to come here and look. They had just the truck we were looking for. Mark answered all our questions and explained things we hadn't thought of. Colleen was delightful and we felt very comfortable doing business with her and Mark. Highly recommended by first-time truck owners for honest, low pressure sales of trucks that are as described, if not better.
John C - Virginia

All postings on internet proved to be 100% factual. A couple I would highly recommend doing business with as I am sure I will be a repeat buyer.
David B - Virginia

Man from Winston Salem NC buys 1997 Ford F250 Crew Cab Short Bed

On December 1, 2007 Colleen and I delivered a 1997 Ford F250 to Mr. "Jay" Cutchin of Winston Salem, NC. He purchased this truck based on our pictures and description, but his most positive reaction upon actually seeing the truck and the subsequent test drive really said it all. Several days later on the phone he exclaimed, "Colleen, the more I drive this truck, the more I like it, but I have a problem with Mark's MIG scale rating of 9.5. It really should've been 9.8!" We commented that we prefer to understate quality and condition and have the customer pleasantly surprised when they actually see and drive the truck. Jay, thank you so much for your business!!!

Subsequent to the above posting, Jay e-mailed us and wanted to say it in his own words. Jay writes about his purchase:
Well - what an experience it was, and a pleasant one, by the way. You know it's hard for a southern redneck good 'ole boy to trust a couple of transplanted Yankees but I stuck my neck out and did just that. I also bought a vehicle over the phone, after just looking at just a couple of photos - sent these people money even! Can you believe it? After it's all been said and done, however, I have to say that Mark and Colleen are really southern at heart - they just talk funny. They assured me that I could inspect the truck, drive it and kick the tires all I wanted and if I didn't like it, I didn't have to take it. They were extremely accommodating and drove the truck down to NC on a visit to their daughter and her family. (Grandparents are such suckers - they just used me as an excuse). Well - I had a friend (also a TPY from MA - they're taking over) drive me over to pick up the truck and he also was impressed with Mark and Colleen and was really impressed with the truck. "SWEET" was his remark. After driving it for a month now, it has surpassed my expectations. No dings, rust, faded paint or cracked paint - no blemishes whatsoever. Runs like a sewing machine. The only fault I can find is that Mark's rating system is too strict - he said my truck was a 9.5 - it should be a 9.8. I drive vehicles until the wheels come off or my needs change. Then I'll be calling Handpicked Western Trucks once again. This time I won't be trusting strangers.
J. C. - Winston Salem, NC

Our recent purchase of a Handpicked Western Trucks was a great buying experience. High Quality Vehicles, upfront and honest, and good to deal with.
Peter R - Virginia

We shopped around for miles for a truck and ran into a man in from of Lowe's and he told us about Handpicked Western Trucks and how friendly the owners were and how they don't push you into a deal so we stopped by and found the best looking used trucks, they all look like brand new. Mark explained alot of things to us about the different diesel motors and found out what we wanted to use the truck for and he pointed out a couple of trucks that would serve our needs, we test drove one and fell in love with it, we came back the next day and purchased it! Colleen was so helpful in telling us how to apply for a loan and worked with us. We cannot express how good we feel about Handpicked Western Trucks. They're a one of a kind Dealership, they're great!
M. E. C. – Orange, VA

We wanted a truck for hauling vineyard and orchard supplies and we knew we wanted a diesel. I had worked on diesel engines while in the Coast Guard, however, I never owned a large diesel truck. Mary and I spent many hours with Mark and Colleen one Saturday - the entire day actually - test driving trucks. We never felt pressured and Mark was the patient teacher. We didn't buy that day although I nearly walked off with the keys to a great F-250 (Mark had suggested where to eat lunch and that's where he found us and the keys!)
True to his word, Mark called a couple of days later with tthe news of an incoming truck that might just fit the bill. He was right. We knew that Mark loves his trucks, and would not sell something that he himself wouldn't buy. Great business, great folk.
David V - Virginia

Great looking vehicle. Wonderful facility. Superb People!
David R – Maryland

I feel that the description and presentation of their products are done in an honest and friendly manner. I would recommend this dealer to anyone who wants to avoid the hassle of a big time dealer.
A - Virginia

Very Pleased. Thank you both for the late evenings viewing the truck.
Karen & William F – Virginia

When I arrived I was happy to find the truck looked much nicer in person and very nice and helpful people that helped me purchase my truck out of state.
SM Chester Springs, Pa

Very friendly and informative—more of a family feeling here than your typical dealership. And the owner’s wife is very pretty and the quality of trucks here are amazing.
Kevin R – Virginia

I Paul Norton from C&P OFFROAD Specialists have just bought my second truck from Handpicked. 4 years ago, I bought my first truck from them, and was so happy with the attention to detail that I came back for a second truck. Mark & Colleen are second to none when it comes to customer service & satisfaction. I will continue to recommend them and buy trucks from them
Paul N - Virginia

I just wanted to tell Mark thank you for spending his time educating me today over the phone. I will look locally for the grandpa parting with his pride and joy. Best regards and best of luck in business.
Dale F. – Dealer in Washington State

Our experience at Handpicked Trucks was very positive. When we came to look at trucks we were not pressured or pursued but they were always available to answer questions. We felt personally taken care of throughout the entire process of purchase. This is the warm mom and pop experience not the impersonal large dealers. I would recommend Handpicked Trucks to anyone who wants to buy a diesel truck, experienced or first-time buyer like us. We were sold a beautiful truck.
Jack S - Virginia

Hi Colleen. Thanks for all your help. You & Mark have a great dealership!! Everything went very well at Motor Vehicle. Hope all went well with your parents. It would be nice to do business with you again in the future. We’ll see. The truck is running great! Donny loves it. Well – all for now. God Bless.
Jane S. – New York

Recently as I was driving south on Route 29, a truck at Handpicked Western Trucks caught my attention. The business was closed at the time and since I live 40 miles away, I asked my brother who lives in the area to check the truck out. When he called me to tell me about his findings, I took note he had as much to say about Mark and the business as he did the truck. A day later, I also went by to look at the truck. I learned a lot about the business in short order. I now understand what is meant by handpicked trucks. I can assure anyone that no substandard vechicles will ever be sold through Handpicked Western Trucks. All vehicles are of good quality, one just has to decide which one of the current inventory they want to purchase.
Mark and Colleen are remarkable people. Their way of conducting business reminded me of the way most businesses operated back in the 1950's. I just knew that whatever they told me was factual. I enjoy doing business with honest people. Mark and Colleen meet that requirement with room to spare. They are just as interested in being honest as in making a sale. After all, with honesty being number one, the sale will happen anyway. Many thanks for a pleasurable business experience. I will gladly recommend Handpicked Western Trucks to anyone.
Robert & Doris G - Virginia

This is my third pick-up I've purchased from Handpicked Western Trucks. Colleen and Mark go out of their way to fit the right truck to the right person. This is the only dealer I will deal with within a 500 mile radius. Very pleased!
B Morris - Virginia

Colleen & Mark – Thanks for the help with our truck – Randy has made plans for the dump bed to be built & installed.
Mary B. – Virginia

Very honest, very down to earth place to do business. This kind of hospitality is not seen very often anymore.
Jay C - Virginia

Saw the pretty truck from the road, everyone very friendly and helpful.
Bill R – Virginia

I originally heard about Handpicked Western Trucks from a man at an RV show. This was a very positive experience. Seeing the vehicles online was a huge help because we live over an hour away and Mark was very accommodating. We will recommend your business to everyone. Thank you!
Brett F. - Virginia

Pass by each day on my way to work. I felt comfortable and not rushed.
John M – Virginia

My friend told me about Handpicked Western Trucks, he told me that the trucks were very clean at this dealer.
No big Hoorah or pressure, like Chevrolet or Ford (franchise) dealers. Every question I asked about the truck I felt I got an honest answer from Mark. I felt assured that he wasn’t guessing and had full knowledge of what he was selling.
Scott C – Virginia

Saw the ad in the “Big Truck Trader”. We wish you were closer to D.C. area. We felt very comfortable dealing with “HWT”, they were very honest and trustworthy people. We felt comfortable and happy with our purchase and will return for our next truck.
Bill & Barbara M – Maryland

This was the most personal experience we’ve had buying a vehicle. Quality not quantity should be the slogan for this business! Well worth the drive our truck was truly “handpicked”!
Shannon & Melissa S – Virginia

Don’t change a thing!! OK maybe some doughnuts???
With all the trucks I have purchased in the past both new and used this has been without question the most pleasurable, hassel-free experience! It’s like dealing with family or friends !! Thank you Mark, Colleen!!!! What an awesome TRUCK!
Michael R – Virginia

I first heard about Handpicked Trucks in the Auto Trader catalog and thought I would check out the website several years ago. Ever since I have been keeping an eye on the site for incoming trucks until I found the one I really wanted. I’ve called them several times concerning other trucks and they have always been helpful.
I came across a 2001 F-250 pickup on the website one night with exceptionally low miles. I decided to make the two hour trip from Richmond to look at it and when I got there the truck was ready to go. After driving it I knew it was the one for me. Mark and Colleen were a pleasure to work with thru the buying and really made you feel like family and not strangers. I’m glad they had the opportunity to come across such an immaculate truck.
Brian J – Virginia

This is my third vehicle from Handpicked. Excellent dealer. Pleasant experience. Could not be better. Great folks!
Marshall M – Virginia

Drive by everyday commuting to work & heard great things about Mark. Such a wonderful experience we wouldn’t change a thing. Everyone was extremely friendly we really felt so welcomed and everyone was so honest.
Adrian & Kristina E – Virginia

I am in the Marine Corps stationed in Georgia. I was looking for a diesel truck on-line and came across Handpicked Western Trucks. I saw the truck I wanted and gave them a call. Mark and Colleen were very friendly and due to my busy schedule they were very accommodating and were very helpful. The truck description was very accurate and when I showed up to buy it and saw the truck in person it exceeded my expectations.
Mitch M – Georgia

Stopped at Culpeper Jeep/Dodge told them what I was looking for, they didn’t have anything like that and said drive down the road about 5–6 miles to Handpicked truck they should have what you are looking for. YOU DID!
David G – Virginia

Google search for F-250 trucks. Once found asked friends if they had heard of Handpicked, and they had a great review from people down in Blacksburg.
Very flexible, nice staff.
Chris S – Virginia

Drove by while going to a restaurant and also by another friend who purchased a truck there. Everything that was discussed was helpful and thorough. Very good experience.
Elias W – Virginia

Over the course of the last year or so I must have looked at a hundred different trucks, at least a couple of dozen dealers large and small, and I want you to know that your little HANDPICKED WESTERN TRUCKS operation there in Leon far outshines them all. Not only do you offer the cleanest, sharpest, and most mechanically sound collection of diesel trucks I’d encountered you were by far the most personable and genuine people I’d come across in all my dealings on all the other lots. You obviously take great pride in carefully selecting and detailing only the finest used diesel trucks available. I am certainly very happy with the Dodge Ram 2500 I purchased from you, I looked at a lot of pass-up vehicles on other lots before discovering you – wish I had stopped in sooner. “Handpicked” is a good word and its’ obvious that you take great pains to ensure that only the finest vehicles are seen under that banner. You quickly earned my trust and I never felt the old spider-sense warning me that some sleight-of-hand trickery was about to occur, nope, you’re the genuine article and it was a genuine pleasure doing business with you both (A.J. too). If I happened to be in your lot when some future potential customer was looking over a truck I’d tell them not to fret about doing business there, they’re going to get a high quality diesel truck, and they’re going to deal with some nice, reputable, and trustworthy folks while doing it. Many thanks.
Chris B – Virginia

I first heard about you from a buddy at work who bought his truck from you. I respect his opinion and so checked your website. I believe I was treated very well almost family. Everyone was helpful and friendly. I gained a great deal from your knowledge and experience. I have already recommended you to a friend who will be shopping soon.
Stephen T – Virginia

Thanks so much Colleen! Those pictures look great! We had a wonderful trip home, and really like this truck. Thanks for a great automobile purchasing experience, and we will definitely send people your way!
Jim and Nancy – New York

Thank you so much for your sincere honesty and your outstanding professionalism. You both are wonderful people. Eva and I would like to thank you both for helping us get our 1996 Ford F250 4X4. We had been looking for a while without any luck. We had found some trucks on line (EBAY) and just didn’t feel comfortable enough to trust someone with this much money without seeing the truck first. I was looking on Google, a search engine, and your name popped up (Handpicked Western Trucks). I saw some really good looking trucks and still wasn’t convinced to buy online. I called your office and was very pleased to talk with you Colleen. You were very knowledgeable about the trucks and made me feel at ease right away. I wouldn’t hesitate one minute to recommend you both. Together you make a wonderful team. Sincere Thanks,
Michael & Eva F. – PA